Concierge Services
Les Concierges is the world’s largest and finest work/life benefits provider, servicing over 600 clients at 1300 client sites, providing meaningful on site work focused concierge services to over 1. 5 million employees, at over 17 global cities. This is the finest employee benefit that addresses & resolves real issues such as employee productivity, retention & stress. Our client companies are therefore able to aggressively address hidden costs of employment which inadvertently affect company their bottom lines.
Our services are limited only by imagination, to that which is ethical and morally correct! We ensure an employee’s 24 hours are best deployed to doing that which is critical to them and the company, while we handle their “to-do” list faster & more efficiently, Our onsite concierge are an employee’s personal assistant, travel guide, entertainment adviser, home maintenance guru, errand runner, party planner..” all rolled into one.
Ms Moneypenny
Ms.Moneypenny from Les Concierges is a proven partner in many business service-outsourcing programs, excelling in building the lifetime value of a gamut of front office services to top-performing companies that understand the powerful connection between great services and bottom line results. Choosing a front office services partner is an important decision.
In evaluating, you want to augment your current service policies, make your reception services professional, courteous and always helpful and obtain a cost effective and creative solution that will drive critical behavior. In all three areas, our Ms.MoneyPenny experts make outstanding contributions for over 200 + clients across Asia.
Rewards & Recognition Services
Les Concierges Rewards help inspire people to deliver extraordinary results. We drive loyalty and hike energy and enjoyment levels through our unique rewards platform. We have perfected a suite of tools to help build and reinforce a recognition culture. Our dedicated solution design experts employ best practices in solution design to create compelling and enticing programs and uses proprietary technology platforms to provide a user-friendly and reliable experience, Project managers and technology enable tracking of program use, budget and participant behaviors.
We generate excitement and buzz with culturally appropriate creative themes, engaging web sites, launch events, and ongoing communications. We offer meaningful recognition at individual and enterprise levels, through points-based systems, merchandise and travel incentives, informal recognition, symbolic and cultural rewards. The latest to be added to our inventory is Experiential Rewards where an employee can have a once in a lifetime experience custom made for him, exclusively.
Travel Services
Our Travel Experiences program is an integration of core concierge access with the world’s best premium segment travel services sourced from the very best by our offices around the world. This mix of access and the best in luxury travel capabilities stimulates the imagination of our members and engage their senses. We use a solution that applies high touch, relationship-building techniques that add a degree of personalization and relevancy to all our travel requests.
This powerful combination of unique content and personalized service delivery is delivered through an integrated platform that provides a superior online member experience and insight into our member base through a detailed reporting infrastructure.
Live: Employee Engagement Services
Les Concierges Live is committed to providing a slew of next generation employee care services. Our “Live” lounges provide stress busting & fun driven activities at our client sites. The Live lounges are the preferred “hang out” inside our client companies that have the tools, resources and infrastructure that aid fun @ work.
In addition, Live brings a value focused service that provides the latest information, ways and data on areas that affect our everyday lives including providing a green concierge that works with environment related areas and services, a health concierge that coordinates on site health fairs, a safety concierge that provides information from road to mobile usage safety information and a financial wellness concierge that provides everyday tips and advises on the best ways to put money to work. In addition the lifestyle concierge benefit brings enviable accesses and privileges in entertainment and dining to the doorstep of the employee.
In addition to this, Livewire works in tandem with the HR & People Leadership team, as an extension in helping them create employee engagement programs which vary from passive participation by the employees to active involvement across areas like fun @ work, health & wellness, CSR & EVP initiatives, environmental programs, women-oriented initiatives, employee convenience etc. Our ‘Special Occasions’ team ensure that occasions like Employee Birthdays, Spouse Birthdays, Children Birthdays, Employee Marriages, Anniversaries etc are never left out and that employees be made felt they way they should be – Special!
Club Concierge
Club Concierge has been uniquely set up to be able to deliver unparalleled travel and concierge services. Created to be member focused by design – the staffing structure, the information management, white-labeling and the depth and breadth of the services all work in harmony to deliver buyer-centric, bespoke solutions to the member at every opportunity.
Club Concierge solutions integrate the best assets a dedicated concierge company has to offer and the most recent developments within the space into a single, one-stop-shop “Lifestyle Solution” for premium members. Essentially, the Club Concierge lifestyle manager functions as a “lifestyle benefits integrator,” serving as a principal point of contact. Club Concierge operations are currently available at Mumbai, Singapore, Tokyo, Dubai, Kuwait, Riyadh and shortly, Philadelphia.
Plans are afoot to be present in Australia, South Africa, Paris, London, Geneva, and several other global cities in 2011-2012.
